MetroShoe Warehouse is a lifestyle specialty retailer of shoes, apparel and accessories founded on a simple idea: offer each customer the best possible service, quality, value and selection. Our teams are comprised of talented people who work hard to meet the needs of our customers. When you join a MetroShoe Warehouse team, you are welcomed into a family dedicated to creating memorable and rewarding shopping experiences for our customers.
PURPOSE OF THE SALES MANAGER
The Sales Manager reports to the General Manager and is responsible for assisting with the day to day operations, asset protection and human resource functions of a retail store. Retail Store Managers will be involved in implementing strategies to improve customer service, drive store sales and increase profitability. MetroShoe Warehouse provides comprehensive retail management training and development.
SCOPE OF THE SALES MANAGER
Motivated and energetic individual who is highly organized and detail-oriented to assist in the operations of a retail store. The ideal candidate is motivated, enjoys working one-on-one with customers and employees, and thrives in a commissioned sales environment. Project a professional company image for store guests and team leading.
RESPONSIBILITIES OF THE SALES MANAGER
Manage and motivate a team to increase moral, sales and ensure efficiency. Train store staff by reviewing orientation to products and sales training materials Deliver weekly training sessions Review staff job results and learning needs with retail store manager Implement new product training. Promote sales by demonstrating merchandise and products to customers. Identify and investigate customer complaints and service suggestions. Maintain a safe and clear store environment. Maintain inventory by checking merchandise to determine inventory levels. Maintain quality service by establishing and enforcing organizational standards. Maintain professional and technical knowledge by attending educational workshops and review professional publications. Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development. Tour the sales floor regularly, talk to colleagues and customers, and identify or resolve urgent issues. Help customers by providing information, answering questions, obtaining merchandise requested, and completing payment transactions
QUALIFICATIONS OF THE SALES MANAGER
Must be eighteen years of age or older. Ability to communicate clearly and professionally with customers and coworkers. Proficient in Microsoft Office. High level of accuracy, attention to detail and ability to prioritize multiple tasks in a fast paced environment. General knowledge of apparel products. Excellent leadership qualities, training and team building skills. Ability to work a flexible work schedule based on department and store needs, including nights, weekends, and holidays. Ability to communicate with customers. Ability to provide quality customer service. Ability to analyze and apply sales matrix. Strong computer proficiency and comfortable learning new computer applications. Lift and carry 25 lbs., hand/fold merchandise, climbing, reaching and pushing/pulling. High level of ownership, accountability and initiative. Willingness
EDUCATION AND EXPERIENCE
High School Diploma or equivalent. College degree plus at least one year retail management experience or two to four years retail management experience
Since 1997, MetroShoe Warehouse or as in previous years known as Westies Shoes (1997-2007) has offered a wide variety of quality shoes, apparel and accessories for men, women and children. We’re proud to be known as one of the largest locally owned retailers in Oklahoma and strive to offer the most quality customer service to anyone who walks through our doors.
We are an equal opportunity employer committed to providing a diverse environment. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Job is contingent upon drug test approval. MetroShoe Warehouse prides itself on personal growth and development of employees through advancement opportunities.
Or in person at one of the following locations:
Quail Springs Market Place
2210 W. Memorial Rd.
Oklahoma City, OK 73114
University Town Center
1806 24th Ave
Norman, OK 73069
8802 East 71st St.
Tulsa, OK 74133
560 E. Memorial Rd.
Oklahoma City, OK 73114